Privacy Policy.

1. Who we are

VertexAi Solutions is operated by VertexAi Technologies FZ-LLC, registered in Ajman Free Zone, United Arab Emirates. You can reach us at info@vertexai.solutions or on WhatsApp at +971 52 186 8042.

2. Information we collect

Website contact and demo requests may include your name, email address, phone number, company name, preferred demo time and message. Business verification required: confirm the information actually collected, how submissions are delivered and stored, and who can access them.

WhatsApp workflows involve messages and documents submitted through WhatsApp. Business verification required: confirm how conversation content and attachments are received, processed and stored by VertexAi and the service providers involved.

Product data. When you use the VertexAi platform, you submit business financial documents — such as invoices, receipts and quotations — and transaction information through supported workflows. This data is used to organise your business records, prepare VAT-ready information and generate reports for your business.

3. How AI processes your documents

VertexAi uses AI to read invoices and receipts, prepare financial details for review, and help organise transactions. You can review and correct the information through supported workflows before relying on it in your records.

4. How we use information

The described service uses information to respond to enquiries, arrange demos and organise business financial records. Business and legal verification required: confirm the complete purposes of processing, applicable legal grounds, any product-improvement or AI-training uses, and whether information is shared or sold. This draft makes no commitment about those unverified practices.

5. Information requiring business and legal verification

The following information has not been supplied and approved for this policy. It must be confirmed by the business and reviewed by a legal advisor before this draft can be finalised:

• Data retention periods for contact submissions and product data — to be verified before publication
• The service providers (sub-processors) involved in hosting and delivering the platform — to be verified before publication
• Whether and how data is transferred outside the United Arab Emirates — to be verified before publication
• The technical and organisational security measures applied to product data — to be verified before publication
• The process and timeframes for access, correction and deletion requests — to be verified before publication
• Our position under the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) — to be verified before publication

6. Your choices

For privacy enquiries, contact info@vertexai.solutions. Business and legal verification required: confirm applicable rights, identity-verification requirements and the process for access, correction and deletion requests. This draft does not promise deletion or a response timeframe.

7. Changes to this policy

This is an unfinalised draft, not a statement that all processing practices have been verified. The effective date and policy-change notification process require business and legal approval before publication.